SIAX Managed Service
SIAX can analyse your business to develop your customised Managed Service Agreement.
Great managed services help you solve or avoid a problem, reach an aspiration or goal, or gain insight.
The SIAX Managed Services can provide:
- A suite of offerings allows you to focus on growing your business
- Help you to understand new possibilities for your business
- Provide you with a trusted partner who assumes the ongoing responsibilities for managing your I.T.
SIAX Managed Services Agreements
Essential Agreement
INCLUDES:
24x7 Monitoring & Alerting – Servers & Workstations
Pro-active Scheduled Automated Maintenance
Pro-active Patch Management – Server & Workstation Operating Systems
Monitoring of local backups – Success or Fail
Reporting – Network Functionality & Performance
Access to Onsite and Remote Support (T&M)
Scheduled Reviews
Pro-Active Patch Management – Back Office Apps
OPTIONAL ADDONS:
Anti-Virus Management
Cloud / Offsite Backup
Gateway Monitoring & Reporting
After Hours Support
Scheduled Onsite Support
Fusion Agreement
INCLUDES ESSENTIAL AGREEMENT PLUS:
Reporting and Auditing - Software Licensing
Asset Register – Server & Workstation Hardware
Disaster Recover - Server & Workstations
Internet Connection Management
Domain Registration & Management
User Administration & Management
Printer Monitoring Management & Configuration
Configurations & Management – Workstations/Modems/Router/WAPS/Switches/Printers/Anti-Virus Management
Unlimited Remote & Onsite Support – Within Agreement Scope
OPTIONAL ADDONS:
Cloud / Offsite Backup
Mobile Device Support
3rd Party Management
Equipment Installations
Gateway Monitoring
After Hours Support
Scheduled Onsite Support